At Antlers at DeGray, we respect your privacy and are committed to protecting the personal information of our guests, visitors, and prospective guests. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, contact us, or book a stay—whether directly or through third-party platforms.

1. Information We Collect

We may collect the following types of information:

a. Information You Provide

• Name

• Email address

• Phone number

• Mailing address

• Booking details and stay preferences

• Messages submitted through forms, email, or SMS

b. Booking & Payment Information

• Reservation details

• Payment confirmations (processed securely by third-party providers)

We do not store or process credit card numbers directly.

c. Automatically Collected Information

• IP address

• Browser and device information

• Pages visited and interaction data

• Cookies and similar technologies

2. How We Use Your Information

We use your information to:

• Respond to inquiries and communicate with guests

• Process reservations and manage stays

• Provide guest services and support

• Improve our website and guest experience

• Comply with legal, tax, and regulatory obligations

• Maintain property safety and operational integrity

We do not sell, rent, or trade your personal information.

3. SMS & Electronic Communications

By providing your phone number, you consent to receive SMS or MMS messages from Antlers at DeGray related to:

• Reservations and confirmations

• Pre-arrival and on-site guest information

• Responses to inquiries and service updates

Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP. For help, reply HELP or contact us directly.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

4. Third-Party Platforms & Services

Your information may be shared only as necessary with trusted third parties, including:

• Booking platforms such as Airbnb and other vacation rental marketplaces

• Payment processors

• Website analytics providers (e.g., Google Analytics)

• Communication tools used for guest correspondence

Each third party operates under its own privacy and security policies.

5. Cookies & Analytics

Our website uses cookies and similar technologies to:

• Understand website usage

• Improve performance and usability

• Support analytics and marketing efforts

You may disable cookies through your browser settings; however, some features may not function properly.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. While no system is completely secure, we take appropriate measures to protect your data.

7. Guest Privacy Commitment

As a luxury short-term rental, Antlers at DeGray treats guest confidentiality with the utmost care. Guest information is used strictly for hospitality, operational, and compliance purposes.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Your Rights

Depending on applicable laws, you may request to:

• Access your personal information

• Correct or update your data

• Request deletion of your information

Requests can be made using the contact details below.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

11. Contact Us

For questions about this Privacy Policy or our data practices, please contact:

Antlers at DeGray
📧 Email: cabinsandlands@gmail.com
📍 Arkansas, United States